Research

Publications

2017

  • Hacker, J. (2017). Enterprise Social Networks – Platforms for Enabling and Understanding Knowledge Work? In Remko Helms, Jocelyn Cranefield, Jurriaan van Reijsen (Eds.), Social Knowledge Management in Action: Applications and Challenges (pp. 17-37). Cham: Springer International Publishing.
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  • Hacker, J., Bernsmann, R., & Riemer, K. (2017). Dimensions of User Behaviour in Enterprise Social Networks. In Remko Helms, Jocelyn Cranefield, Jurriaan van Reijsen (Eds.), Social Knowledge Management in Action: Applications and Challenges (pp. 125-146). Cham: Springer International Publishing.
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  • Hacker, J., Bodendorf, F., & Lorenz, P. (2017). A framework to identify knowledge actor roles in enterprise social networks. Journal of Knowledge Management, 21(4), 817-838. https://dx.doi.org/10.1108/JKM-10-2016-0443
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  • Hacker, J., Bodendorf, F., & Lorenz, P. (2017). Helper, Sharer or Seeker? – A Concept to Determine Knowledge Worker Roles in Enterprise Social Networks. In J. M. Leimeister, W. Brenner (Eds.), Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017) (pp. 668-682). St. Gallen: St. Gallen.
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  • Hacker, J., Piazza, A., & Kelley, T. (2017). Do You Write What You Are in Business Communications? Deriving Psychometrics from Enterprise Social Networks. In Abramowicz, Witold Alt, Rainer Franczyk, Bogdan (Eds.), Business Information Systems Workshops (pp. 171-182). Leipzig: Springer International Publishing.
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  • Hacker, J., Wickramasinghe, N., & Durst, C. (2017). Can Health 2.0 Address Critical Healthcare Challenges? Insights from the Case of How Online Social Networks Can Assist in Combatting the Obesity Epidemic. Ajis : Australasian Journal of Information Systems, 21. https://dx.doi.org/10.3127/ajis.v21i0.1357
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  • Kröckel, P. (2017). Decision Support Enhancement for Player Substitution in Football: A Design Science Approach. In Abramowicz, Witold; Alt, Rainer; Franczyk, Bogdan (Eds.), Business Information Systems Workshops (pp. 357 - 366). Leipzig, DE: Springer International Publishing.
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  • Kröckel, P., & Piazza, A. (2017). Tactical Insights from an Underdog Team: Network analysis of Iceland in the Euro 2016 against the teams of Portugal and England. Paper presentation at Third European Conference on Social Networks (EUSN2017), Johannes Gutenberg-University, Mainz.
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  • Kröckel, P., Piazza, A., & Neuhofer, K. (2017). Dynamic Network Analysis of the Euro2016 Final: Preliminary results. (unpublished, Accepted).
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  • Lederer, M., Kurz, M., & Lazarov, P. (2017). Usage and Suitability of Methods for Strategic Business Process Initiatives: A Multi Case Study Research. International Journal of Productivity Management and Assessment Technologies, 5(1), 40-51.
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  • Piazza, A., Kröckel, P., & Bodendorf, F. (2017). Emotions and fashion recommendations: evaluating the predictive power of affective information for the prediction of fashion product preferences in cold-start scenarios. In Proceedings of the International Conference on Web Intelligence (pp. 1234-1240). Leipzig, Germany, DE: New York, NY, USA: ACM.
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  • Piazza, A., Süßmuth, J., & Bodendorf, F. (2017). Body measure-aware fashion product recommendations: evaluating the predictive power of body scan data. In Toine Bogers, Marijn Koolen, Bamshad Mobasher, Alan Said, Alexander Tuzhilin (Eds.), Proceedings of the RecSys 2017 Workshop on Recommendation in Complex Scenarios co-located with 11th ACM Conference on Recommender Systems (RecSys 2017) (pp. 5-8). Como, Italy, IT: Aachen: CEUR-WS.org.
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  • Piazza, A., Zagel, C., Haeske, J., & Bodendorf, F. (2017). Do You Like According to Your Lifestyle? A Quantitative Analysis of the Relation Between Individual Facebook Likes and the Users' Lifestyle. In Freund LE, Cellary W (Eds.), Advances in The Human Side of Service Engineering. AHFE 2017. Advances in Intelligent Systems and Computing (pp. 128--139). Cham: Springer International Publishing.
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  • Schott, P., Lederer, M., Khomut, M., Ahlers, S., Bock, M., & Bodendorf, F. (2017). Lösungswissen Industrie 4.0: Eine reifegradorientierte Beschreibungsvorschrift technischer Lösungsprinzipien zur Komplexitätsbeherrschung in bestehenden Produktionssystemen.
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  • Schott, P., Lederer, M., Niedermaier, S., Bodendorf, F., & Hafner, M. (2017). A Maturity Model to Organize the Multidimensionality of Digitalization in Smart Factories. In Yilmaz, Ö.F.; Tüfekci, S. (Eds.), Handbook of Research on Applied Optimization Methodologies in Manufacturing Systems (pp. 354 - 374).
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  • Zagel, C., Piazza, A., Petrov, Y., & Bodendorf, F. (2017). SciencOmat: A Gamified Research Platform for Evaluating Visual Attractiveness. In Freund LE, Cellary W (Eds.), Advances in The Human Side of Service Engineering. AHFE 2017. Advances in Intelligent Systems and Computing (pp. 50--60). Cham: Springer International Publishing.
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2016

  • Davcheva, P., Schuster, B., Hille, M., Götz, R., & Zhang, J. (2016). Decision support system for player substitution in football - prototypical implementation. Nürnberg: Lehrstuhl Wirtschaftsinformatik, insbes. im Dienstleistungsbereich, Universität Erlangen-Nürnberg.
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  • Eigner, I., Hamper, A., Wickramasinghe, N., & Bodendorf, F. (2016). A Comparative Analysis of the Australian and German eHealth System. In Proceedings of the 29th Bled eConference. Bled, Slovenia, SI: Bled, Slowenia: AIS Electronic Library.
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  • Hacker, J., Bodendorf, F., & Lorenz, P. (2016). A Framework to Analyze Enterprise Social Network Data. In Martin Atzmueller, Samia Oussena, Thomas Roth-Berghofer (Eds.), Enterprise Big Data Engineering, Analytics, and Management (pp. 84-107). IGI Global.
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  • Hamper, A., & Eigner, I. (2016). Dementia Monitoring with Artificial Intelligence. In Nilmini Wickramasinghe, Indrit Troshani, Joseph Tan (Eds.), Contemporary Consumer Health Informatics Springer International Publishing.
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  • Hamper, A., Wendt, J., Zagel, C., & Bodendorf, F. (2016). Behavior Change Support for Physical Activity Promotion: A Theoretical View on Mobile Health and Fitness Applications. In 2016 49th Hawaii International Conference on System Sciences (HICSS) (pp. 3349-3358). IEEE.
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  • Huber, S., Mülroth, C., Zagel, C., Schwarz, S., & Bodendorf, F. (2016). Agile Innovation Management. Nürnberg: Lehrstuhl Wirtschaftsinformatik II, Friedrich-Alexander-Universität Erlangen-Nürnberg.
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  • Lederer, M. (2016). Business Process Transparency Management: Operationalisierung der Sichtbarkeit strategischer Zielsetzungen im taktischen Geschäftsprozessmanagement. Nürnberg.
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  • Lederer, M., & Heider, L. (2016). It is all About the Interface: Factors which Drive Process Interface Criticality in Organizations. In Proceedings of the 42nd Euromicro Conference on Software Engineering and Advanced Applications. Los Alamitos: IEEE.
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  • Lederer, M., Kupfer, C., Leitermann, A., Hofmann, T., Schaffert, C., Roth, F., & Bodendorf, F. (2016). Konzept und Umsetzung eines Prozessportals für mittlere Prozessmanager. Nürnberg: Lehrstuhl für Wirtschaftsinformatik im Dienstleistungsbereich, Universität Erlangen-Nürnberg.
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  • Piazza, A., & Davcheva, P. (2016). Sentiment Classification and Visualization of Product Review Data. In Hofmann, M., Chisholm, A. (Eds.), Text Mining, Web Mining, and Visualization Use Cases Using Open Source Tools Boca Raton, USA: Chapman & Hall/CRC Data Mining and Knowledge Discovery Series.
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  • Viol, J., Bodendorf, F., & Lorenz, P. (2016). Do You Know the Key Knowledge Actors in your Organization? Extending the Application of Organizational Social Network Analysis to Enterprise Social Networks. In Nissen, Volker Stelzer, Dirk Straßburger, Steffen Fischer, Daniel (Eds.), Multikonferenz Wirtschaftsinformatik (MKWI) 2016 - Band III (pp. 1839-1850). Ilmenau: Ilmenau: Universitätsverlag Ilmenau.
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  • Viol, J., & Hess, J. (2016). Information Systems Research on Enterprise Social Networks – A State-of-the-Art Analysis. In Nissen, Volker Stelzer, Dirk Straßburger, Steffen Fischer, Daniel (Eds.), Multikonferenz Wirtschaftsinformatik (MKWI) 2016 - Band I (pp. 351-362). Ilmenau: Universitätsverlag Ilmenau.
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  • Zagel, C. (2016). Service Fascination: Gaining Competitive Advantage through Experiential Self-Service Systems (Dissertation).
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  • Zagel, C., & Davcheva, P. (2016). Nutzenpotenziale von Augmented Reality im Einzelhandel. Medienproduktion : Online-Zeitschrift für Wissenschaft und Praxis, 16 - 19.
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2015

  • Hamper, A. (2015). A Context Aware Mobile Application for Physical Activity Promotion. In 2015 48th Hawaii International Conference on System Sciences (pp. 3197 - 3206). IEEE.
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  • Hofmann, J. (2015). A Framework for Micro Knowledge Sharing. In Global Conference (SRII), 2015 Annual SRII.
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  • Huber, S. (2015). A Case Mining based Recommender System for Knowledge Workers. In Paolo Ceravolo, Stefanie Rinderle-Ma (Eds.), Proceedings of the 5th International Symposium on Data-driven Process Discovery and Analysis (pp. 173-183).
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  • Huber, S., Fietta, M., & Hof, S. (2015). Process Mining Based Recommender System for Adaptive Case Management. In Proceedings of the 2015 Annual SRII Global Conference, IEEE.
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  • Huber, S., Fietta, M., & Hof, S. (2015). Next Step Recommendation and Prediction based on Process Mining in Adaptive Case Management. In Proceedings of the S-BPM ONE '15New York: ACM.
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  • Huber, S., Mühlroth, C., & Bodendorf, F. (2015). Adaptive Innovation Management - Concept and Tool Support. In Proceedings of the 2015 Annual SRII Global Conference, IEEE.
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  • Huber, S., Schott, P., & Eigner, I. (2015). Principles of Agile Case Modeling and Tool Support. In Proceedings of the 2nd International Workshop on Process Modelling Support Systems. Münster: ECIS.
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  • Huber, S., Schott, P., & Lederer, M. (2015). Adaptive Open Innovation - Solution Approach and Tool Support. In J. Ehlers & B. Thalheim (Eds.), Proceedings of the S-BPM ONE '15 (pp. 99-108). New York: ACM.
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  • Huber, S., Schott, P., & Lederer, M. (2015). IT-enabled Adaptive Open Innovation. In ECIS 2015 Completed Research Papers (pp. Paper 81). Münster: ECIS 2015.
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  • Kurz, M., Schmidt, W., Fleischmann, A., & Lederer, M. (2015). Leveraging CMMN for ACM: Examining the applicability of a new OMG standard for adaptive case management. In J. Ehlers & B. Thalheim (Eds.), Proceedings of the S-BPM ONE '15 (pp. 31-39). New York: ACM.
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  • Lederer, M. (2015). Strategic Business Process Modeling: Visualization and IT-enabled Support System. In Proceedings of the 2nd International Workshop on Process Modelling Support Systems. Münster: ECIS.
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  • Lederer, M., Aydin, H., & Bodendorf, F. (2015). Die Strategie-Prozess-Matrix in der Praxis: Evaluation einer neuen Modellierungsnotation. Nürnberg: Lehrstuhl Wirtschaftsinformatik II, Friedrich-Alexander-Universität Erlangen-Nürnberg.
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  • Lederer, M., Butz, F., & Bodendorf, F. (2015). Der mittlere Prozessmanager: Aufgaben der Transferfunktion. Nürnberg: Lehrstuhl für Wirtschaftsinformatik im Dienstleistungsbereich, Universität Erlangen-Nürnberg.
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  • Lederer, M., & Gerber, S. (2015). Ein Empfehlungssystem für Prozessoptimierungen im Product Lifecycle Management als Ideengeber und Entscheidungshilfe für mittlere Manager. In O. Thomas & F. Teuteberger (Eds.), Proceedings of the 12th International Conference on Wirtschaftsinformatik (pp. 408-422). Osnabrück: WI2015.
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  • Lederer, M., Huber, S., & Bodendorf, F. (2015). BPM-Tools im Überfluss – Wie strategische Kriterien die Auswahl des richtigen IT-Werkzeugs beeinflussen: Einführung, Praxisreflexion, Perspektiven. In F. Berglehner & K. Wilbers, K. (Eds.), Schulisches Prozessmanagement - Einführung, Praxisreflexion, Perspektiven (pp. 294-332). Nürnberg.
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  • Lederer, M., & Missal, F. (2015). Are Instructions via E-Mail suitable? How to Choose an Effective Communication Medium after Changes in IT-enabled Workflows. In Proceedings of the International Conference Information Systems Post-Implementation and Change Management 2015 (pp. 153-160). Lisbon: International Association for Development of the Information Society.
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  • Lederer, M., Mrosek, A., & Bodendorf, F. (2015). Ein mathematisches Ressourcenverteilungsmodell zur strategischen Prozessoptimierung. Lehrstuhl für Wirtschaftsinformatik im Dienstleistungsbereich, Universität Erlangen-Nürnberg.
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  • Lederer, M., Niedermeier, F., & Hoppe, J. (2015). Picking with Impact - Best Practices for the Quality Improvement and Cost Minimizing of Consignment in the Logistics of an International Manufacturer. In B. Christiansen (Eds.), Handbook of Research on Global Supply Chain Management (pp. 478-494). Hershey: IGIG.
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  • Lederer, M., & Schott, P. (2015). Managing Consistency of E-Service Requirements for Business Processes. In Proceedings of the 2015 Annual SRII Global Conference. Silicon Valley: IEEE.
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  • Lederer, M., Schott, P., & Bodendorf, F. (2015). Vom Prozessmodell zum Lastenheft: Ein konzeptioneller Business-IT-Alignment-Ansatz mit Anwendung im CRM. Nürnberg: Lehrstuhl Wirtschaftsinformatik II, Friedrich-Alexander-Universität Erlangen-Nürnberg.
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  • Lederer, M., Schott, P., & Keppler, A. (2015). Using a Strategy-oriented Business Process Modeling Notation for a Transparent Company-wide Business Control System. International Journal of Decision Support Systems, 1(3), 325-347. https://dx.doi.org/10.1504/IJDSS.2015.070152
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  • Lederer, M., Schott, P., & Kurz, M. (2015). When Process Managers act as Requirements Engineers: A Template-based Proposal using Workflow Models to derive Innovative IT Requirements. In J. Ehlers & B. Thalheim (Eds.), Proceedings of the S-BPM ONE '15 (pp. 82 - 92). New York: ACM.
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  • Lederer, M., Schott, P., & Kurz, M. (2015). Subject-Oriented Business Processes meet Strategic Management: Two Case Studies from the Manufacturing Industry. In Fleischmann, A., Schmidt, W., Stary, C. (Eds.), S-BPM in the Wild (pp. 13-34). Cham: Springer.
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  • Ohse, S., Maier, M.A., & Brem, A. (2015). Corporate Venturing im Mittelstand: Handlungsalternativen und Erfolgsfaktoren. Business + Innovation, 2(4), 24-30.
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  • Piazza, A., Zagel, C., Huber, S., & Bernotat, J. (2015). Evaluation einer ähnlichkeitsbasierten Produktsuche für Kleidung. In Diefenbach, S., Henze, N. & Pielot, M. (Eds.), Mensch und Computer 2015 – Proceedings (pp. 303-306). Berlin: De Gruyter Oldenbourg.
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  • Piazza, A., Zagel, C., Huber, S., Hille, M., & Bodendorf, F. (2015). Outfit Browser: An Image-Data-Driven User Interface for Self-Service Systems in Fashion Stores. In Tareq Ahram, Waldemar Karwowski, Dylan Schmorrow (Eds.), Procedia Manufacturing (pp. 3521-3528). Las Vegas, USA.
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  • Schlick, S., Eigner, I., & Ensslen, S. (2015). Assessing the Influences of Trip Similarity and User Relationships on Individual Travel Recommendations. .
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  • Schlick, S., Eigner, I., & Fechner, A. (2015). Using Collective Intelligence to Generate Trend-based Travel Recommendations. In Proceedings of the 7th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management (pp. 177-185).
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  • Schott, P., Horstmann, F., & Bodendorf, F. (2015). Context Specific Complexity Management - A recommendation model for optimal corporate complexity. International Journal of Business Science and Applied Management, 10(2), 33-46.
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  • Schott, P., Lederer, M., Huber, S., & Keppler, A. (2015). Enhancing Process Compliance in Complex Product Developments – Insights from an International Manufacturer. In J. Ehlers & B. Thalheim (Eds.), Proceedings of the S-BPM ONE '15 (pp. 131-139). New York: ACM.
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  • Schott, P., Lederer, M., & Zwerina, J. (2015). Balancing Customer Satisfaction and Complexity: An Indicator-based Approach with Application in the Automotive Industry. In Proceedings of the 2015 Annual SRII Global Conference. Silicon Valley: IEEE.
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  • Viol, J. (2015). Analysing Enterprise Social Network Data to Facilitate Knowledge Identification. In Alexander Winkelmann (Eds.), Tagungsband zum Doctoral Consortium der WI 2015Universität Würzburg.
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  • Viol, J., Bernsmann, R., & Riemer, K. (2015). Behavioural Dimensions for Discovering Knowledge Actor Roles Utilising Enterprise Social Network Metrics. In ACIS 2015 Proceedings.
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  • Viol, J., & Lüdecke, M. (2015). Welche Use Cases eignen sich für die Umsetzung in einem Enterprise Social Network? Eine Fallstudie bei der N-ERGIE Aktiengesellschaft. In Koehler T, Kahnwald N, Schoop E (Eds.), Proceedings of 8. proWM Conference / 18. GeNeMe –Workshop (pp. 225--236). Dresden: TUDpress Verlag der Wissenschaften Dresden.
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  • Wendt, J., Hamper, A., & Zagel, C. (2015). A Framework to Understand Mobile Health and Fitness Applications. In Proceedings of the 2015 Annual SRII Global Conference, IEEE (pp. in print).
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  • Wortmann, C., Piazza, A., Brauner, D., & Jäck, H.-F. (2015). Evaluating Data Integration in the CRM context at the example of the automobile industry. In Workshop Proceedings (pp. 21-32). Hamburg: Fockendorf: ibai-publishing.
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  • Zagel, C., Huber, S., & Bodendorf, F. (2015). The Geek Factor: Assessing Technology Desirability. In Tareq Ahram, Waldemar Karwowski, Dylan Schmorrow (Eds.), Procedia Manufacturing (pp. 3529-3534). Las Vegas, USA.
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  • Zagel, C., & Niels, A. (2015). Einsatz von Gamification zur Steigerung der Kundenmotivation beim Bezahlprozess an Supermarktkassen. Medienproduktion : Online-Zeitschrift für Wissenschaft und Praxis, 8, 8-12.
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  • Zagel, C., Schopka, J., Piazza, A., Huber, S., Hofmann, J., & Bodendorf, F. (2015). Digital Company - Eine Marktanalyse zur Verwendung sozialer Medien in der Bekleidungsindustrie. Institute of Information Systems - Chair of Information Systems (Services - Processes - Intelligence).
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2014

  • Bodendorf, F., & Huber, S. (2014). From Prescriptive Process Models to Agile Case Modeling. In EcoMod2014 - International Conference on Economic Modeling.
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  • Bodendorf, F., Piazza, A., & Viol, J. (2014). Teilsystemakkreditierung aus Sicht der Programmverantwortlichen des Masterstudiengangs "International Information Systems". In Wilbers Karl, Wittmann Maria (Eds.), Teilsystemakkreditierung - Möglichkeiten und Grenzen einer Variante der Akkreditierungsverfahrens (pp. 113-123). Nürnberg: Friedrich-Alexander-Universität Erlangen-Nürnberg (FAU), Lehrstuhl für Wirtschaftspädagogik und Personalentwicklung.
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  • Davcheva, P. (2014). Identifying Sports Talents by Social Media Mining as a Marketing Instrument. In Global Conference (SRII), 2014 Annual SRII (pp. 223 - 227). IEEE.
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  • Durst, C., Viol, J., & Wickramasinghe, N. (2014). The Role of Online Social Networks in Consumer Health Informatics: An Example of the Implicit Incorporation of Lean Principles. In Wickramasinghe N, Al-Hakim L, Gonzalez C, Tan J (Eds.), Lean Thinking for Healthcare (pp. 361--380). Springer New York.
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  • Hamper, A., & Müller, T. (2014). Supporting Preventive Healthcare with Persuasive Services. In Nilmini Wickramasinghe, Latif Al-Hakim, Chris Gonzalez , Joseph Tan (Eds.), Lean Thinking for Healthcare (pp. 381-404). New York: Springer.
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  • Hofmann, J. (2014). Deployment of a Learning Innovation Based on Micro Knowledge Sharing. In Global Conference (SRII), 2014 Annual SRII (pp. 144-146). IEEE.
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  • Huber, S. (2014). Informationsintegration in dynamischen Unternehmensnetzwerken: Architektur, Methode und Anwendung. Wiesbaden: Gabler Verlag.
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  • Huber, S., Lederer, M., & Bodendorf, F. (2014). IT-enabled Collaborative Case Management: Principles and Tools. In Waleed W. Smari, Geoffrey C. Fox, Mads Nygård (Eds.), Proceedings of the 2014 International Conference on Collaboration Technologies and Systems (pp. 259–266). Stoughton: IEEE.
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  • Huber, S., Zagel, C., & Bodendorf, F. (2014). Interactive system design for collaborative case management. In Freund, L., Cellary, W. (Eds.), Advances in The Human Side of Service Engineering (pp. 233-246). AHFE Conference 2014.
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  • Kurz, M., & Lederer, M. (2014). Subject-oriented Adaptive Case Management: Extending Subject-oriented Business Process Management to Knowledge-intensive Cross-enterprise Business Processes. In A. Nanopoulos & W. Schmidt (Eds.), Lecture Notes in Business Information Processing Volume 170: S-BPM ONE - Scientific Research (pp. 123-132). Cham: Springer.
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  • Lederer, M. (2014). Business Process Transparency Management: An Approach for Middle Managers to Aligning Processes, Teams and IT-Tools to Corporate Strategy. Eichstätt: S-BPM ONE 2014.
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  • Lederer, M., & Huber, S. (2014). Connectivity, Simplification, and Performance Measurement: Guidelines for Business Process Strategists in Re-Engineering Projects. IADIS International Journal on Computer Science and Information Systems, 2(9), 132-145.
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  • Lederer, M., Huber, S., & Kocak, I. (2014). Increasing Strategy-Achievement in Business Processes and Information Systems using an Objective-based Optimization Approach. In M. B. Nunes & G. C. Peng (Eds.), Proceedings of the International Conference Information Systems Post-Implementation and Change Management 2014 (pp. 183-190). Lisbon: International Association for Development of the Information Society.
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  • Lederer, M., Kurz, M., & Lembcke, U. (2014). Applying the Strategy-oriented Business Process Modeling to S-BPM. In Zehbold, C. (Eds.), Communications in Computer and Information Science Volume 422: S-BPM ONE Application Studies and Work in Progress (pp. 67-84). Cham: Springer.
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  • Lederer, M., Raake, D., & Kurz, M. (2014). The BSC Cookbook: Vol. 1 - Ingredients for a Successful Balanced Scorecard. Ingolstadt: I2PM.
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  • Lederer, M., Schott, P., Keppler, A., & Bodendorf, F. (2014). Geschäftsprozesse auf Kurs halten: Ein Framework zum strategischen Prozess-Controlling mit einer Fallstudie aus der industriellen Produktentwicklung. Nürnberg: Lehrstuhl für Wirtschaftsinformatik im Dienstleistungsbereich, Universität Erlangen-Nürnberg.
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  • Viol, J., & Durst, C. (2014). A Framework to Investigate the Relationship between Employee Embeddedness in Enterprise Social Networks and Knowledge Transfer. In Pedrycz, W., Chen, S.-M. (Eds.), Social Networks: A Framework of Computational Intelligence (pp. 259-285). Springer Verlag.
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  • Zagel, C. (2014). Der Einfluss des Geschlechts auf das Erleben von Self-Service Systemen. In Koch, M., Butz, A., Schlichter, J. (Eds.), Mensch und Computer 2014 Tagungsband (pp. 311-314). München: Oldenbourg Wissenschaftsverlag.
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  • Zagel, C. (2014). Product Experience Wall: A Context-adaptive Outfit Recommender System. In Koch, M., Butz, A., Schlichter, J. (Eds.), Mensch und Computer 2014 Tagungsband (pp. 367-370). München: Oldenbourg Wissenschaftsverlag.
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  • Zagel, C., & Bodendorf, F. (2014). Gamification: Auswirkungen auf Usability, Datenqualität und Motivation. In Koch, M., Butz, A., Schlichter, J. (Eds.), Mensch und Computer 2014 Tagungsband (pp. 15-24). München: Oldenbourg Wissenschaftsverlag.
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  • Zagel, C., & Bodendorf, F. (2014). Success factors and approaches of service fascination - A research framework. In Freund, L., Cellary, W. (Eds.), Advances in The Human Side of Service Engineering (pp. 537-548). AHFE Conference 2014.
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  • Zagel, C., Hamper, A., Bodendorf, F., Muhs, M., & Brech, V. (2014). SmartHealth for Senior Self-Monitoring: Nutzenpotenziale von Smartwatches für die Überwachung des Gesundheitszustands von Senioren. Nürnberg: Lehrstuhl Wirtschaftsinformatik II, Friedrich-Alexander-Universität Erlangen-Nürnberg.
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  • Zagel, C., Huber, S., Bodendorf, F., & Gröger, J. (2014). Echtzeit-Personalisierung kontextadaptiver Systeme auf Basis von Sensordaten: Design und Entwicklung einer Präsentationsschnittstelle auf Basis von Websockets. Nürnberg: Lehrstuhl Wirtschaftsinformatik II, Friedrich-Alexander-Universität Erlangen-Nürnberg.
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  • Zagel, C., & Süßmuth, J. (2014). Body Scanning für Jedermann? Evaluation eines Low-cost Sytems. In Koch, M., Butz, A., Schlichter, J. (Eds.), Mensch und Computer 2014 Workshopband (pp. 7-10). München: Oldenbourg Wissenschaftsverlag.
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  • Zagel, C., Süßmuth, J., & Glomann, L. (2014). Assessing the influence of gender towards the adoption of technology-enabled self-service systems in retail environments. In Mardsen, N., Kempf, U. (Eds.), Gender-UseIT - HCI, Web-Usability und User Experience unter Gendergesichtspunkten (pp. 177-190). Oldenbourg.
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2013

  • Durst, C., Hamper, A., & Müller, T. (2013). Service Focus through Technology for Health Promotion: A Review of Multidimensional Market. In Jay Kandampully (Eds.), Service Management in Health and Wellness Kendall Hunt Publishing.
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  • Durst, C., Viol, J., & Wickramasinghe, N. (2013). Online Social Networks, Social Capital and Health-related Behaviors: A State-of-the-art Analysis. Communications of the Association for Information Systems, 32, Article 5.
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  • Huber, S., Hauptmann, A., Lederer, M., & Kurz, M. (2013). Managing Complexity in Adaptive Case Management. In Fischer, H., Schneeberger, J. (Eds.), S-BPM ONE Running Solutions: 5th International Conference S-BPM ONE 2013 Proceedings, Deggendorf, Germany (pp. 209-226). Berlin: Springer Verlag.
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  • Kurz, M., Fleischmann, A., Lederer, M., & Huber, S. (2013). Planning for the Unexpected: Exception Handling and BPM. In H. Fischer & J. Schneeberger (Eds.), S-BPM ONE Running Solutions: 5th International Conference S-BPM ONE 2013 Proceedings (pp. 123-149). Berlin: Springer Verlag.
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  • Kurz, M., Lederer, M., & Huber, S. (2013). Leaving the Happy Path: Handling Exceptions in Business Processes. In M. B. Nunes, P. Isaías & P. Powell (Eds.), Proceedings of the International Conference on Information Systems 2013 (pp. 71-78). Lisbon: International Association for Development of the Information Society.
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  • Lederer, M. (2013). Business Process Transparency Management: An Approach to Aligning Business Processes and Corporate Strategy. In M. B. Nunes, G. C. Peng & J. Roth (Eds.), Proceedings of the International Conference Information Systems Post-Implementation and Change Management 2013 (pp. 55-60). Lisbon: International Association for Development of the Information Society.
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  • Lederer, M., Huber, S., & Zellner, C. (2013). Business Process Deployment Scorecard: Managing Process Changes Transparently. In M. B. Nunes, G. C. Peng & J. Roth (Eds.), Proceedings of the International Conference Information Systems Post-Implementation and Change Management 2013 (pp. 3-10). Lisbon: International Association for Development of the Information Society.
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  • Lederer, M., & Lembcke, U. (2013). Business Process Transparency Management Modeling Notation: Ein Kommunikationsansatz für mittlere Manager mit Evaluation in der Automobilbranche. Nürnberg: Lehrstuhl für Wirtschaftsinformatik im Dienstleistungsbereich, Friedrich-Alexander-Universität Erlangen-Nürnberg.
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  • Lederer, M., Schott, P., Huber, S., & Kurz, M. (2013). Strategic Business Process Analysis: A Procedure Model to Align Business Strategy with Business Process Analysis Methods. In H. Fischer & J. Schneeberger (Eds.), S-BPM ONE Running Solutions: 5th International Conference S-BPM ONE 2013 Proceedings (pp. 247-263). Berlin: Springer Verlag.
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  • Schmidt, T., Mayer, S., & Schlick, S. (2013). Optimierung automatisierter Empfehlungen auf Basis von menschlichem Empfehlungsverhalten: Eine Studie am Beispiel von Reiseempfehlungen. Nürnberg: Lehrstuhl Wirtschaftsinformatik II, Friedrich-Alexander-Universität Erlangen-Nürnberg.
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  • Schwarz, S., & Hofmann, J. (2013). Attributive Idea Evaluation – Anwendung einer neuen Methode zur Bewertung von Service Innovationen. In Wirtschaftsinformatik Proceedings 2013 (pp. Paper 40).
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  • Schwarz, S., & Mühlroth, C. (2013). Service Success Factor Map – Identifikation, Einordnung und Interdependenzanalyse von Erfolgsfaktoren für Service Innovationen. In Wirtschaftsinformatik Proceedings 2013 (pp. Paper 31).
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  • Wickramasinghe, N., Durst, C., & Viol, J. (2013). Using Online Social Networks to Foster a Healthier Lifestyle: Results from Australia and Germany. Poster presentation.
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  • Wickramasinghe, N., Teoh, S., Durst, C., & Viol, J. (2013). Insights From An Investigation Of The Design Of A Consumer Health 2.0 Application To Address The Relationship Between On-Line Social Networks And Health-Related Behaviours. In RMIT University (Eds.), ACIS Proceedings 2013.
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  • Zagel, C., & Süßmuth, J. (2013). Nutzenpotenziale maßgetreuer 3D Avatare aus Low-cost Bodyscannern. HMD : Praxis der Wirtschaftsinformatik, 50(6), 48-57. https://dx.doi.org/10.1007/BF03342068
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  • Zagel, C., Süßmuth, J., & Bodendorf, F. (2013). Automatische Rekonstruktion eines 3D Körpermodells aus Kinect Sensordaten. In Wirtschaftsinformatik Proceedings 2013 (pp. Paper 35). Leipzig.
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2012

  • Bodendorf, F., & Kröckel, J. (2012). Visual Customer Behavior Analysis at the Point of Sale. International Journal on Advances in Systems and Measurements, 5(3&4), 178–187.
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  • Bodendorf, F., Schwarz, S., & Huber, S. (2012). A Framework For Selecting Idea Evaluation Methods In Innovation Management. In Proceedings of The 2012 Las Vegas International Academic Conference (pp. 302–303).
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  • Derouiche, H., Schlagenhaufer, C., & Bodendorf, F. (2012). The conception of virtual assistants for solving insufficient business processes in future health care. In Biomedical Engineering / 765: Telehealth / 766: Assistive Technologies. Calgary,AB,Canada: ACTAPRESS.
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  • Durst, C., Kolonko, T., & Durst, M. (2012). Kooperationsdilemma in der Zukunftsforschung: Ein IT-basierter Lösungsansatz der Bundeswehr. In Dirk C. Mattfeld und Susanne Robra-Bissantz (Eds.), Tagungsband der Multikonferenz Wirtschaftsinformatik 2012 (pp. 1785-1796). Braunschweig: GITO Verlag Berlin.
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  • Hilgarth, B., Huber, S., & Schicker, G. (2012). Reflexion des Last-Mile-Problems im Geschäftsprozessmanagement: Ursachen, Lösungsansätze und Praxisbeispiele. In Kirschner, B., Kilian, D. (Eds.), Prozessmanagement & Logistik: Netzwerke gestalten, Wertschöpfung optimieren (pp. 155-176). Innsbruck: Studia-Univ.-Verl..
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  • Huber, S., Schwarz, S., & Kaul, A. (2012). Identifikation relevanter Services für die Cloud 3.0 — Enterprise Domain Model. HMD : Praxis der Wirtschaftsinformatik, 49(6), 78-86. https://dx.doi.org/10.1007/BF03340760
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  • Kaiser, C., & Bodendorf, F. (2012). Monitoring Opinions in Online Forums – A Case Study from the Sports Industry. International Journal of Information and Education Technology, 2(3), 212–215. https://dx.doi.org/10.7763/IJIET.2012.V2.112
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  • Kaiser, C., & Bodendorf, F. (2012). Mining Consumer Dialog in Online Forums. Internet Research, 22(3), 275–297. https://dx.doi.org/10.1108/10662241211235653
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  • Kaiser, C., Kröckel, J., & Bodendorf, F. (2012). Simulating the spread of opinions in online social networks when targeting opinion leaders. Information Systems and E-Business Management, 11(4), 597-621. https://dx.doi.org/10.1007/s10257-012-0210-z
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  • Kaiser, I. (2012). Collaborative Trend Analysis Using Web 2.0 Technologies: A Case Study. International Journal of Distributed Systems and Technologies, 3(4), 14-23. https://dx.doi.org/10.4018/jdst.2012100102
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  • Kaiser, I. (2012). E-Based Market Intelligence: Ein Managementinformationssystem zum Markt für energieeffizientes Bauen. Hamburg: Dr. Kovac.
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  • Kröckel, J., & Bodendorf, F. (2012). Intelligent Processing of Video Streams for Visual Customer Behavior Analysis. In Kaindl, H., Koszalka, L., Mannaert, H., Jäntti, M., Dini, P., Skala, V. (Eds.), ICONS 2012 - The Seventh International Conference on Systems (pp. 163-168). IARIA.
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  • Kröckel, J., & Bodendorf, F. (2012). Customer Tracking and Tracing Data as a Basis for Service Innovations at the Point of Sale. In Proceedings of the 2012 Annual SRII Global Conference (pp. 691-696). San Jose, CA: New York: IEEE.
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  • Kurz, M., Huber, S., & Hilgarth, B. (2012). ProcessWiki: A Contribution for Bridging the Last Mile Problem in Automotive Retail. In S-BPM ONE 2012 (pp. 151-167). Springer.
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  • Lederer, M., & Schott, P. (2012). IT-basiertes Transparenzmanagement für die Analyse von Geschäftsprozessen. Nürnberg: Lehrstuhl für Wirtschaftsinformatik im Dienstleistungsbereich, Friedrich-Alexander-Universität Erlangen-Nürnberg.
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  • Schwarz, S., & Bodendorf, F. (2012). Attributive Idea Evaluation: A New Idea Evaluation Method for Corporate Open Innovation Communities. International Journal of Knowledge-Based Organizations, 2(1), 77-91. https://dx.doi.org/10.4018/ijkbo.2012010105
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  • Schwarz, S., Durst, C., & Bodendorf, F. (2012). A Conceptual Framework of Service Innovation and Its Implications for Future Research. In Proceedings of the 2012 Annual SRII Global Conference (pp. 172-182). San Jose: IEEE.
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  • Schwarz, S., Durst, C., & Bodendorf, F. (2012). Service Innovation – Research Perspective and Future Roadmap. Institute of Information Systems - Chair of Information Systems (Services - Processes - Intelligence).
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  • Schwarz, S., Durst, C., & Bodendorf, F. (2012). Service Innovation - A Roadmap for Practitioners. Service Science and Management Research, 1(1).
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  • Zagel, C., & Bodendorf, F. (2012). User Centered Design of Innovative E-Service Solutions: A Scientific Approach to User Fascination. (pp. 697-704). San Jose, CA: San Jose: Proceedings of the 2012 Annual SRII Global Conference, IEEE.
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  • Zagel, C., Bodendorf, F., & Burger, T. (2012). Sportmotivation 2.0: Ein Konzept zur Förderung sportlicher Aktivitäten durch gezielten Einsatz von E-Services. Institute of Information Systems - Chair of Information Systems (Services - Processes - Intelligence).
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2011

  • Amberg, M., Bodendorf, F., & Möslein, K. (2011). Wertschöpfungsorientierte Wirtschaftsinformatik. Berlin: Springer-Verlag.
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  • Bodendorf, F., Götzelt, K.-U., & Hofmann, J. (2011). Stichwort "Flashbasierter Kurs". In Kurbel K.; Becker J.; Gronau N.; Sinz E.; Suhl L. (Eds.), Enzyklopädie der Wirtschaftsinformatik - Online-Lexikon München: Oldenbourg.
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  • Bodendorf, F., Götzelt, K.-U., & Hofmann, J. (2011). Stichwort "Videobasierter Kurs". In Kurbel K.; Becker J.; Gronau N.; Sinz E.; Suhl L. (Eds.), Enzyklopädie der Wirtschaftsinformatik - Online-Lexikon München: Oldenbourg.
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  • Bodendorf, F., Götzelt, K.-U., & Hofmann, J. (2011). Stichwort "Audiobasierter Kurs". In Kurbel K.; Becker J.; Gronau N.; Sinz E.; Suhl L. (Eds.), Enzyklopädie der Wirtschaftsinformatik - Online-Lexikon München: Oldenbourg.
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  • Bodendorf, F., & Kröckel, J. (2011). Sensor Based Real-time eCRM at the Point of Sale. Maui, Hawaii, USA.
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  • Brügmann, H., Kurz, M., & Sauer, D. (2011). Semantically Reconnecting Fragmented Information through User Activity Monitoring. In Bernstein, A., Schwabe, G. (Eds.), Wirtschaftsinformatik Proceedings 2011 (pp. 993-1001). Zurich.
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  • Derouiche, H., Purucker, J., & Bodendorf, F. (2011). Controlling patientenbezogener Kooperationsstrukturen im Gesundheitswesen der Zukunft mit Routinedaten. (pp. Paper 100).
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  • Endler, G., Langer, M., Purucker, J., & Lenz, R. (2011). Smooth migration instead of forced integration: A real-time ERP system for medical supply centers and networked practices. In Biometrie, Epidemiologie und Informatik - Gemeinsam forschen für Gesundheit (pp. 725-726). Johannes Gutenberg Universität Mainz, DE.
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  • Endler, G., Langer, M., Purucker, J., & Lenz, R. (2011). An Evolutionary Approach to IT Support in Medical Supply Centers. In Informatik 2011 (pp. 399). TU Berlin, DE.
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  • Kaiser, C. (2011). Entscheidungsunterstützung zur Meinungsbeeinflussung in Webcommunitys. HMD : Praxis der Wirtschaftsinformatik, 48(4), 83-93. https://dx.doi.org/10.1007/BF03340608
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  • Kaiser, C., Kröckel, J., & Bodendorf, F. (2011). Analyzing Opinion Formation in Online Social Networks - Mining Services for Online Market Research. (pp. 384-391). San Jose, CA: San Jose: IEEE.
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  • Kaiser, C., Piazza, A., Kröckel, J., & Bodendorf, F. (2011). Are Humans like Ants? - Analyzing Collective Opinion Formation in Online Discussions. In Proceedings of the Third IEEE International Conference on Social Computing (pp. 266-273). Boston, MA: New York: IEEE.
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  • Kaiser, C., & Schlick, S. (2011). Frühwarnsystem zur Identifikation kritischer Situationen der Meinungsbildung im Web 2.0. In Wirtschaftsinformatik Proceedings 2011 (pp. Paper 12).
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  • Kaiser, C., Schlick, S., & Bodendorf, F. (2011). Warning system for online market research - Identifying critical situations in online opinion formation. Knowledge-Based Systems, 24(6), 824–836. https://dx.doi.org/10.1016/j.knosys.2011.03.004
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  • Kaiser, I., Bodendorf, F., & Neukirchner, J. (2011). Energieeffizientes Bauen: IT-gestützte Marktkenntnis und Markterkenntnis. Wirtschaftsinformatik & Management, 3(4), 46-53. https://dx.doi.org/10.1365/s35764-011-0060-3
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  • Kaiser, I., & Durst, M. (2011). Innovation management in enterprises - Collaborative trend analysis using Web 2.0 technologies. In António Palma dos Reis (Eds.), Proceedings of the IADIS International Conference - Collaborative Technologies 2011 (pp. 203-208). Rom, Italien.
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  • Kröckel, J. (2011). Spatiotemporal Analysis of Customer Behavior at the Point of Sale. In Palma dos Reis, A. (Eds.), Proceedings of the IADIS International Conference - Intelligent Systems and Agents 2011 (pp. 52-58). IADIS.
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  • Kröckel, J., & Bodendorf, F. (2011). Visual Customer Behavior Analysis Based on Customer Movements. In Tien, D. (Eds.), Proceedings of the 7th International Conference on Information Technology and Applications (ICITA 2011) (pp. 167-172). Sydney, NSW.
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  • Kröckel, J., & Hilgarth, B. (2011). BPM@KMU - Designing e-Learning for the Introduction of BPM in Small- and Medium-sized Enterprises. In Schmidt, W. (Eds.), S-BPM ONE - Learning by Doing - Doing by Learning, Proceedings of the Third International Conference S-BPM ONE 2011 (pp. 34-47). Berlin: Springer Verlag.
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  • Kurz, M. (2011). Flexibilitätshemmnisse im Geschäftsprozesssmanagement. In Bartmann, D., Bodendorf, F., Ferstl, O. K., Sinz, E. J. (Eds.), Dienstorientierte IT-Systeme für hochflexible Geschäftsprozesse (pp. 107-127). Bamberg, Erlangen-Nürnberg, Regensburg: Bayerischer Forschungsverbund forFLEX - Dienstorientierte IT-Systeme für hochflexible Geschäftsprozesse.
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  • Kurz, M. (2011). Flexibilitätshemmnisse im Geschäftsprozessmanagement. Bamberg, Erlangen-Nürnberg, Regensburg.
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  • Kurz, M. (2011). BPM 2.0: Selbstorganisation im Geschäftsprozessmanagement. In Bartmann, D., Bodendorf, F., Ferstl, O. K., Sinz, E. J. (Eds.), Dienstorientierte IT-Systeme für hochflexible Geschäftsprozesse (pp. 193-216). Bamberg: University of Bamberg Press.
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  • Kurz, M., Brügmann, H., & Lederer, M. (2011). Process2IT. An Approach for the Systematic Selection of BPM Tools.
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  • Kurz, M., Derouiche, H., Bleisinger, B., & Renner, M. (2011). Konzeption und Entwicklung eines Werkzeugs zur Unterstützung von Koordinationsentscheidungen bei medizinischen Behandlungsprozessen. In eHealth 2011Wien.
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  • Kurz, M., & Duschinger, S. (2011). BPMS 2.0: Übertragung der Selbstorganisation auf die Automatisierung von Geschäftsprozessen. In Bartmann, D., Bodendorf, F., Ferstl, O. K., Sinz, E. J. (Eds.), Dienstorientierte IT-Systeme für hochflexible Geschäftsprozesse (pp. 217-240). Bamberg: University of Bamberg Press.
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  • Kurz, M., & Duschinger, S. (2011). BPMS 2.0: Übertragung der Selbstorganisation auf die Automatisierung von Geschäftsprozessen. Bamberg, Erlangen-Nürnberg, Regensburg.
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  • Kurz, M., & Fleischmann, A. (2011). BPM 2.0: Business Process Management meets Empowerment. In S-BPM ONE 2010 (pp. 54-83). Karlsruhe: Springer Verlag.
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  • Kurz, M., & Herrmann, C. (2011). Adaptive Case Management: Anwendung des Business Process Management 2.0-Konzepts auf schwach strukturierte Geschäftsprozesse. In Bartmann, D., Bodendorf, F., Ferstl, O. K., Sinz, E. J. (Eds.), Dienstorientierte IT-Systeme für hochflexible Geschäftsprozesse (pp. 241-266). Bamberg: University of Bamberg Press.
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  • Kurz, M., Lederer, M., Billing, G., Hettling, K., & von Jouanne-Diedrich, H. (2011). BPMS 2.0: Übertragung der geleiteten Selbstorganisation auf die Prozessautomatisierung. IM : die Fachzeitschrift für Information Management und Consulting, 3(26), 67-73.
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  • Löffler, C., & Bodendorf, F. (2011). Increasing service productivity through service migration and externalization. In Kellenberger, P. (Eds.), Proceedings 2011 Annual SRII Global Conference SRII 2011 (pp. 193-200). San Jose, CA: San Jose, California, USA: IEEE Computer Society Conference Publishing Services.
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  • Löffler, C., & Durst, M. (2011). Steigerung der Dienstleistungsproduktivität durch Service Externalisierung. In Manfred Bruhn; Karsten Hadwich (Eds.), Dienstleistungsproduktivität - Band 1: Management, Prozessgestaltung, Kundenperspektive (pp. 395-414). Wiesbaden: Gabler.
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  • Löffler, C., Kröckel, J., & Hettich, M. (2011). Enabling Mobile Customer Relationship Management for Small and Medium-sized Enterprises. International Journal of Computer Information Systems and Industrial Management Applications, 3, 655-662.
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2010

  • Billing, G., Kurz, M., Hettling, K., & von Jouanne-Diedrich, H. (2010). Applying BPM 2.0 in IT centric environments. In BPM 2010New Jersey.
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  • Bodendorf, F., & Kaiser, C. (2010). Mining Customer Opinions on the Internet - A Case Study in the Automotive Industry. In 2010 Third International Conference on Knowledge Discovery and Data Mining (pp. 24-27). Phuket.
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  • Bodendorf, F., & Kaiser, C. (2010). Detecting Opinion Leaders and Trends in Online Communities. In 2010 Fourth International Conference on Digital Society (pp. 124-129). St. Maarten: IEEE.
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  • Brügmann, H. (2010). Assisting the Discovery and Reuse of Document-based Knowledge using Semantic Metadata. In Schumann, M., Kolbe, L. M., Breitner, M. H., Frerichs, A. (Eds.), Multikonferenz Wirtschaftsinformatik 2010 (pp. 27-38). Göttingen: Universitätsverlag Göttingen.
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  • Hausmann, S., & Götzelt, K. (2010). Rapid Authoring meets Web 2.0: Persönliche Lern- und Präsentationsumgebungen auf Basis lehr-/lernstromgesteuerter Mashups. In Schumann, M., Kolbe, L. M., Breitner, M. H., Frerichs, A. (Eds.), Multikonferenz Wirtschaftsinformatik 2010 (pp. 1462-1472). Göttingen: Universitätsverlag Göttingen.
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  • Kaiser, C., & Bodendorf, F. (2010). Analyse der Meinungsentwicklung in Online-Foren - Konzept und Fallstudie. In Meißner K., Engelien M. (Eds.), Virtual enterprises communities & social networks / Workshop GeNeMe '10 - Gemeinschaften in Neuen Medien (pp. 271-280). Dresden: TUDpress.
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  • Kaiser, C., Bodendorf, F., & Schlick, S. (2010). Discovering Critical Situations in Online Social Networks - A Neuro Fuzzy Approach to Alert Marketing Managers. In Proceedings of the 2nd International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management (pp. 56-64). Valencia: Valencia.
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  • Kaiser, C., & Kröckel, J. (2010). Meinungsanalyse in Onlinenetzwerken mittels Schwarmintelligenz. Informatik-Spektrum, 34(4), 355-363. https://dx.doi.org/10.1007/s00287-010-0444-4
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  • Kaiser, C., Kröckel, J., & Bodendorf, F. (2010). Swarm Intelligence for Analyzing Opinions in Online Communities. In 2010 43rd Hawaii International Conference on System Sciences (pp. 1-9).
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  • Kaiser, C., Kröckel, J., & Bodendorf, F. (2010). Ant-based Simulation of Opinion Spreading in Online Social Networks. In 2010 IEEE/WIC/ACM International Conference on Web Intelligence and Intelligent Agent Technology (pp. 537-540). Toronto, ON.
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  • Kaiser, I. (2010). IT-gestützte Marktforschung - Möglichkeiten einer internationalen webbasierten Marktbeobachtung und -analyse des Marktes für energieeffizientes Bauen. In Matthias Schumann, Lutz M. Kolbe, Michael H. Breitner, Arne Frerichs (Hrsg.) (Eds.), Multikonferenz Wirtschaftsinformatik 2010 (pp. 2219-2230). Göttingen: Universitätsverlag Göttingen.
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  • Kurz, M. (2010). BPM 2.0: Kollaborative Gestaltung von Geschäftsprozessen. In Schumann, M., Kolbe, L. M., Breitner, M. H., Frerichs, A. (Eds.), Multikonferenz Wirtschaftsinformatik 2010 (pp. 729-740). Göttingen: Universitätsverlag Göttingen.
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  • Löffler, C., & Bodendorf, F. (2010). Mobile Loyalty Services - a Retailer and Consumer Survey. (pp. 501-509). Kapstadt: Academic Publishing Limited Reading UK.
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  • Löffler, C., Hofmann, J., & Bodendorf, F. (2010). Forschungsmethoden in der Wirtschaftsinformatik. Nürnberg.
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  • Löffler, C., & Schleifer, L. (2010). Akzeptanz von internet-driven After Sales Services in der Automobilbranche. In Schumann, M., Kolbe, L. M., Breitner, M. H., Frerichs, A. (Eds.), Multikonferenz Wirtschaftsinformatik 2010 (pp. 949-960). Göttingen: Universitätsverlag Göttingen.
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  • Mertens, P., Bodendorf, F., König, W., Picot, A., Schumann, M., & Hess, T. (2010). Grundzüge der Wirtschaftsinformatik. Berlin: Springer Verlag.
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  • Purucker, J., Seitz, M., & Bodendorf, F. (2010). Process based e-service logistics for case management networks. In Schreier G., Hayn D., Ammenwerth E (Eds.), (pp. 195-200). Wien: Österreichische Computer Gesellschaft.
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  • Schwarz, S. (2010). Ideenbewertung durch Prognosemärkte. Ideenmanagement: Zeitschrift für Vorschlagswesen und Verbesserungsprozesse, 36(1), 7-10.
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  • Schwarz, S., Riedl, G., & Ures, M. (2010). Innerbetriebliches Innovationsmanagement als Prozess: Gestaltung, Tool-Unterstützung und Erkenntnisse. HMD : Praxis der Wirtschaftsinformatik, 47(3), 35-45. https://dx.doi.org/10.1007/BF03340472
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  • Süßmuth, J., Protogerakis, W.-D., Piazza, A., Enders, F., Naraghi, R., Greiner, G., & Hastreiter, P. (2010). Color Encoded Distance Visualization for Analysis of Cranial Nerve-Vessel Contacts. International Journal of Computer Assisted Radiology and Surgery, 5(6), 647-654. https://dx.doi.org/10.1007/s11548-010-0410-2
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  • Warden, S., Löffler, C., & Chichava, H. (2010). New Innovation: Mobile loyalty in higher education. In Proceedings of the 5th International LAMS Conference 2010.
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  • Zagel, C., & Löffler, C. (2010). Technisches Konzept zur Service Externalisierung virtueller Prototypen in der Modebranche. In Matthias Schumann Lutz M. Kolbe Michael H. Breitner Arne Frerichs (Eds.), Multikonferenz Wirtschaftsinformatik 2010 (pp. 1265-1276). Göttingen: Universitätsverlag Göttingen.
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2009

  • Bodendorf, F., & Kaiser, C. (2009). Detecting Opinion Leaders and Trends in Online Social Networks. In Proceedings of the 2nd Workshop on Social Web Search and Mining (pp. 65-68). Hong Kong: New York: ACM.
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  • Götzelt, K. (2009). E-Learning im Kaufprozess: CFEL für Endkunden gestalten. In Hohenstein, A.; Wilbers, K. (Eds.), Handbuch E-Learning, 30. Erg.-Lfg. Köln: Deutscher Wirtschaftsdienst.
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  • Hausmann, S. (2009). Klassifikation und Implementierung von Location Based Airport Services zur situierten Unterstützung von Passagierprozessen an Flughäfen. In Wirtschaftsinformatik Proceedings 2009 (pp. Paper 55).
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  • Hilgarth, B., Purucker, J., Mayer, H., & Göldner, F. (2009). ProcessSharePoint ® - ein Praxisbericht zur Lösung des Last-Mile-Problems in der Prozessimplementierung. HMD : Praxis der Wirtschaftsinformatik, 46(5), 90-99. https://dx.doi.org/10.1007/BF03340347
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  • Kaiser, C. (2009). Combining Text Mining and Data Mining For Gaining Valuable Knowledge from Online Reviews. IADIS International Journal on WWW/Internet, 7(1), 63-78.
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  • Kaiser, C. (2009). Opinion Mining im Web 2.0 - Konzept und Fallbeispiel. HMD : Praxis der Wirtschaftsinformatik, 46(4), 90-99. https://dx.doi.org/10.1007/BF03340384
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  • Kaiser, C. (2009). Analyse von Meinungen in sozialen Netzwerken des Web 2.0. In Wirtschaftsinformatik Proceedings 2009 (pp. Paper 111).
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  • Kaiser, C., & Bodendorf, F. (2009). Opinion and Relationship Mining in Online Forums. In Proceedings of the 2009 IEEE/WIC/ACM International Joint Conference on Web Intelligence and Intelligent Agent Technology (pp. 128-131). Milano.
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  • Kurz, M. (2009). BPM 2.0 - Organisation, Selbstorganisation und Kollaboration im Geschäftsprozessmanagement. Bamberg, Erlangen-Nürnberg, Regensburg.
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  • Löffler, C. (2009). Ein Akzeptanz- und Change-Management-Konzept für die Einführung von IT-Systemen. ERP Management, 3, 29.
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  • Löffler, C. (2009). Externalization of Virtual Prototypes as an E-Commerce Service in the Fashion Industry. In Kommers, P.; Isaìas, P.; Chen, N-S. (Eds.), Proceedings of the IADIS International Conference – E-Commerce 2009 (pp. 210-215). Algarve: IADIS Press.
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  • Löffler, C., Barthelmann, B., & Bodendorf, F. (2009). Klassifizierung von Web 2.0 Services. Nürnberg.
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  • Löffler, C., Zagel, C., & Körber, P. (2009). Externalisierung von internen Dienstleistungen am Beispiel virtueller Prototypen in der Modebranche. In Verband der Hochschullehrer für Betriebswirtschaft e. V (Eds.), Proceedings 2009 Verband der Hochschullehrer für BetriebswirtschaftNürnberg.
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  • Niemann, C., & Lang, F. (2009). Assess Your Opponent: A Bayesian Process for Preference Observation in Multi-attribute Negotiations. In Ito, T., Zhang, M., Robu, V., Fatima, S., Matsuo, T. (Eds.), Advances in Agent-Based Complex Automated Negotiations (pp. 119-138). Berlin/Heidelberg: Springer Verlag.
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  • Purucker, J., Böhm, M., & Bodendorf, F. (2009). Praxisnetzstudie 2009 – Ein Benchmark zum Reifegrad von Praxisnetzen in Deutschland und der Schweiz. In Schreier, G.; Hayn, D.; Ammenwerth, E. (Eds.), Tagungsband ehealth2009 & eHealthBenchmarking 2009 (pp. 141-146). Wien: Österreichische Computer Gesellschaft.
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  • Purucker, J., Schicker, G., Böhm, M., & Bodendorf, F. (2009). Praxisnetz-Studie 2009 - Status quo, Trends und Herausforderungen: Management – Prozesse – Informationstechnologie. Nürnberg.
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  • Reinheimer, S. (Ed.) (2009). Prozessmanagement. Heidelberg: dpunkt-Verlag.
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  • Sohn, S., Beckmann, M., Raß, M., Schöffski, O., Sippel, W., Zagel, C., & Beckmann, K. (2009). Berufgruppenspezifische Akzeptanz der elektronischen Patientenakte im Kontext der Geburtshilfe. In Deutsche Gesellschaft für Medizinische Informatik, Biometrie und Epidemiologie.. Düsseldorf: German Medical Science GMS Publishing House.
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  • Süßmuth, J., Piazza, A., Enders, F., Naraghi, R., Greiner, G., & Hastreiter, P. (2009). Analysis and Visualization of Nerve-Vessel Contacts for Neurovascular Decompression. In Hans-Peter Meinzer Thomas Martin Deserno Heinz Handels Thomas Tolxdorff (Eds.), Bildverarbeitung für die Medizin 2009 - Algorithmen Systeme, Anwendungen (pp. 21-25). Berlin/Heidelberg: Springer.
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see publications prior 2009